About Us
N.C. A&T provides a dynamic learning experience to all students responsive to current critical needs in higher education and the disciplines. Located in Academic Affairs, the Office of Strategic Planning and Institutional Effectiveness (OSPIE) supports all institutional units in planning, assessment, research, and analytics to achieve institutional effectiveness.
OSPIE Team Members
Lori Jackson
Executive Assistant, Office of Strategic Planning and Institutional Effectiveness
Email: lajackso@ncat.edu
Lori Jackson has served over 15 years supporting higher education administrators at North Carolina Agricultural and Technical State University. She has held a variety of roles across academic and administrative units, consistently providing high-level support and contributing to the efficiency and success of institutional operations.
Lori holds a bachelor’s degree in Print Journalism and a master’s degree in Mental Health Counseling-Rehabilitation, both from N.C. A&T. Her work is grounded in a strong commitment to service, professionalism, and excellence in higher education administration.
Thelma Woodard, PhD, MPA, MA
Interim Vice Provost, Office of Strategic Planning and Institutional Effectiveness
Email: tmwoodard@ncat.edu
Thelma Woodard is the Interim Vice Provost for the Office of Strategic Planning and Institutional Effectiveness (OSPIE), where she leads efforts in strategic planning, institutional effectiveness, accreditation, assessment and the continuous improvement processes across academic and administrative units.
Thelma brings more than 25 years of higher education leadership experience in institutional effectiveness, accreditation, assessment and evaluation. Since joining N.C. A&T in 2019, she has held several leadership roles within OSPIE, including interim director of institutional effectiveness, director of assessment and evaluation, and associate vice provost. She also serves as a peer reviewer for the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
Thelma earned a Ph.D. in Educational Psychology from the University of Tennessee Knoxville and holds master's degrees in public administration and communications.
Kelvon Barkley
Associate Director for Assessment, Institutional Effectiveness, and Accreditation
Email: kjbarkle@ncat.edu
Kelvon Barkley is an accomplished individual with a solid academic background and a passion for education. She graduated Cum Laude from North Carolina Agricultural and Technical State University, earning a degree in Economics with a Minor in Applied Mathematics. Since 2018, Kelvon has been an integral part of the Office of Strategic Planning and Institutional Effectiveness (OSPIE), contributing her skills in various roles. In addition to the effort contributed by Kelvon regarding OSPIE, she also serves as an adjunct mathematics professor at a local community college in the triad. Kelvon is a multifaceted individual who combines academic excellence, professional dedication, and a rich personal life, positively impacting both in and out of the office.
Kismye Elder
Email: kmelder@ncat.edu
Kismye has proudly been a part of the North Carolina A&T State University community for six years. Starting in the Office of Financial Aid, Kismye transitioned to the Office of Strategic Planning and Institutional Research (OSPIE) in October 2018. With eleven years in higher education, Kismye currently serves as the administrator of Faculty Success and Freshdesk. Kismye's professional journey in higher education has been a dynamic exploration of learning, problem-solving, process improvement. Kismye has expressed her excitement regarding new opportunities and that each day brings in higher education, and she looks forward to continuing her journey of making a positive impact in the academic realm.
Cornelia Johnson
Senior Assessment, Institutional Effectiveness, and Accreditation Associate Project Manager
Email:chardiso@ncat.edu
Cornelia, an invaluable addition to the OSPIE team since 2020, boasts over 12 years of rich experience in higher education. Her contributions are fortified by a diverse set of Strengths Quest attributes, including positivity, developer, harmony, and WOO, infusing the team with a unique blend of skills and perspectives. With a Master of Arts in Human Services, Cornelia holds certifications, including the CT3 Teacher Certification in Middle School Math and the Aggie Certified Customer Service Trainer. Complementing her professional roles, she dedicates herself as an NCAT Staff Senator for Academic Affairs.
Lily Hwang, Ph.D., E.D
Director, Institutional Research
Email: lhwang@ncat.edu
Li-shyung (Lily) Hwang has more than 25 years of applied educational research experience serving different educational organizations, including two-year, four-year, public, and private postsecondary institutions and a state-level education department. Her specialties include data management, analytics, business, and content knowledge, and data visualization through various institutional research projects. Before joining A&T, Hwang established the institutional research office at Georgia Gwinnett College, a University System of Georgia member, and served as its director for nearly 14 years. She was responsible for a full range of institutional research functions, from strategic planning to daily operations, including developing and maintaining strategic plans, infrastructures, and processes, validating and maintaining institutional databases, and supporting upper-level decision-making processes, program reviews, assessments, and accreditation efforts. Lily Hwang earned her B.Ed. in home economics education from National Taiwan Normal University, her M.S. in adult education, and her Ed.D. in adult education with interdisciplinary minors in sociology and statistics from North Carolina State University.
Business and Technology Application Analyst, Institutional Research
Email:miashqer@ncat.edu
Mujahid Ashqer is a Business and Technology Application Analyst at the Office of Strategic Planning and Institutional Effectiveness at North Carolina A&T State University. Mujahid holds a Ph.D. and Master's degree in Computational Science and Engineering from the same institution; his proficiency extends to data science, statistical analysis, databases, and programming languages. While Mujahid specializes in data collection, analysis, and faculty support, he contributes significantly to research studies with several publications and conference presentations. Additionally, Mujahid's commitment to excellence and trustworthiness has consistently resulted in success across diverse roles, encompassing statistical engineering, higher education, external surveys, and accreditation reporting.
Francis Boateng
IT Business Intelligence and Data Analyst, Institutional Research
Email: fboateng1@ncat.edu
Francis Boateng is an IT Business Intelligence/Data Analyst in the Office of Strategic Planning and Institutional Effectiveness at North Carolina A&T State University, where he specializes in delivering data-driven insights and analytics to support higher education initiatives. Francis holds a master's degree in mathematics with a concentration in statistics. He is proficient in statistical analysis, machine learning, and programming languages such as Python, SQL, and R. with a focus on data visualization, modeling, and optimization. Francis leverages his expertise to drive informed decision-making and enhance institutional effectiveness. He is a lifelong learner who continuously expands his knowledge to tackle emerging challenges and supports independent and collaborative projects.
